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Qentak — The Education Operating System

HELP US UNDERSTAND WHAT HAPPENED

A clear report makes the next step easier.

Describe the public website issue or support-routing question. For personal records or account access, begin with the team responsible at your institution.

Registrar in a raspberry jacket reviewing enrollment documents with an adult learner
THE PEOPLEPage and device

Describe the issue without sending passwords or private institutional records.

01 / 03

Your support enquiry

Describe the process or issue. Keep student records, passwords, medical information, and payment details out of this public form.

Human-resources coordinator welcoming a teacher and reviewing an induction folderContact supportPage and device → Observed error

SEE HOW THE WORK CONNECTS

A reproducible report is easier to resolve

Describe the issue without sending passwords or private institutional records.

  1. 01

    Page and device

    Describe the issue without sending passwords or private institutional records.

  2. 02

    Steps taken

    Describe the issue without sending passwords or private institutional records.

  3. 03

    Observed error

    Describe the issue without sending passwords or private institutional records.

Illustrative workflow · Shape the details around your institution.

Useful checks before sending.

Service status

Check the public enquiry service.

Help centre

Search common questions and practical answers.

Institution sign-in

Find the account support route provided by your institution.